For forklift trucks or any kind of equipment, improper maintenance and non-standard operations will increase failure rate and potential safety problem and reduce service life, which will increase maintenance costs, reduce equipment residual value.

Linde professional maintenance strictly abides by the maintenance intervals and content stated in the equipment operation manual, in order to keep trucks in the best status and find potential problems so as to avoid serious failures. This truly reflects the concept of “maintenance instead of repair”.

Inspection: Thoroughly inspect hydraulic, braking, power and electrical systems and the accumulator.
Cleaning: Clean the exterior of the truck and internal components such as steering axle, motor, air filter etc..
Lubrication: Check the linkage for sufficient lubrication with engine oil, hydraulic oil and coolant, and if necessary, add lubricants or replace the part.
Replacement: Replace filter and belt etc.
Adjustment: Adjust truck to the best status after maintenance

Standard operating process:
Linde maintenance sheet lists all the required maintenance items for each truck type. Maintenance sheet should be confirmed and signed by the customer when the maintenance has been finished.

Once called, the Linde service call center will immediately dispatch the Linde engineers at the corresponding area to repair trucks quickly.

The advanced CAN-Bus diagnosis system can quickly locate the fault parts and ensure the fastest repair solution. Our professionally trained service engineers will quickly repair the forklifts to ensure the maximum utilization of the trucks.

The well-equipped repair center workshop is capable of overhauls and refits of all kinds of trucks.

The Linde service full-value chain can also provide more value-added service products to help customers improve the safety, efficiency and driving comfort of forklift trucks.

For forklift spare parts, high quality is also our focus, except for quick response.

Linde Genuine spare parts are designed to ensure the efficiency and safety of Linde forklift truck and to guarantee the truck’s service life, high precision and reliable operation. This not only ensures the maximum availability of forklift, but also reduces the maintenance cost of forklift. And this is what fake knockoffs can’t do.

SIEN 400 call center is handled by a group of professional hotline staff to meet customers’ needs, for example, in forklift truck sales, repair, maintenance, spare parts purchase, regular business and technical consulting. Our operators, with professional service communication etiquette, listen to customer’s voice, address customer’s needs, and quickly transfer the information to the corresponding departments and personnel. Meanwhile, Linde call center, included in the customer care system, makes regular phone calls to customers for quality of on-site service provided by our engineer and customer’s feedback, complaints and suggestions, in order to improve our service and enhance customer perception by the service philosophy of “professional, standardized, unified and fast”.

Linde 400 call center can provides you:
● Convenient contact way
● Quick response time
● Reliable service tracking
● Effective consultation and complaint channels